Terms & Conditions

Terms & Conditions

• “WAIVER AND RELEASE” maintains the https://www.killgerm.ae/ Website ("Site").
• “ I understand that Ayurveda bodywork treatments and consultations are for the purposes of stress reduction, relief from physical/mental tension, general relaxation, and improvement of circulation and energy flow. .
• ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
• ‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’
• ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
• ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
• ‘’User” is responsible for maintaining the confidentiality of his account’’

PAYMENT CONFIRMATION (for Services)

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

CANCELLATION POLICY

Customer can cancel their order within 24 hours;50% refunds will be made back to the payment solution used initially by the customer. Please allow for up to 9 Business days for the refund transfer to be completed. No shows (missed appointments without prior notice) will be charged 100% of appointment fee.

REFUND POLICY

Refunds will be done only through the Original Mode of Payment.